Terms of Use

1. Agreement

These Terms of Use (“Terms”) are an agreement between you and Curovana Technologies Private Limited (“Curovana”, “we”, “us”), the company that makes Bak Bak (formerly Bolo). They cover the Bak Bak app, the Bak Bak keyboard, its widgets and controls, and our related services (together, “Bak Bak”). By downloading or using Bak Bak, you agree to these Terms and to our Privacy Policy. If you don’t agree, please don’t use Bak Bak.

You must be old enough to enter into a binding contract where you live, or use Bak Bak with the consent of a parent or guardian.

2. Your licence to use Bak Bak

We give you a personal, non-exclusive, non-transferable, revocable licence to use Bak Bak on Apple devices that you own or control, as allowed by Apple’s Usage Rules and these Terms. You may not:

• copy, modify, sell or redistribute Bak Bak;
• reverse engineer it, except where the law allows this despite this restriction;
• get around plan limits, the free trial or other technical limits, for example by creating many accounts; or
• access our server other than through the Bak Bak app, or resell or share access to it.

Bak Bak, its name, artwork and software belong to Curovana and its licensors. These Terms don’t give you any rights to them other than this licence.

3. Your account

You sign in with Apple or your email address through our sign-in provider, Clerk. Keep access to your account secure, and tell us if you think someone else is using it. You are responsible for activity on your account.

4. Free trial, plans and subscriptions

• Free trial: new accounts get a 7-day free trial that includes 60 minutes.
• Free plan: 15 minutes a month.
• Pro: ₹349 a month or ₹2,999 a year in India (US $4.99 a month or US $39.99 a year in the United States). Prices in other countries are shown in the App Store and may include local taxes. We may change prices; Apple will tell you before a price change affects your subscription, as its rules require.
• Billing: subscriptions are sold and billed by Apple to your Apple ID. Payment is charged when you confirm the purchase.
• Auto-renewal: a subscription renews automatically for the same period and price unless you cancel it at least 24 hours before the end of the current period. Your Apple ID is charged for the renewal within the 24 hours before the current period ends.
• Cancelling: manage or cancel in Settings › [your name] › Subscriptions. Cancelling stops the next renewal; Pro stays active until the end of the period you’ve paid for. Deleting the app or your account does not cancel a subscription.
• Free trials through Apple: if a free trial is ever offered as part of an Apple subscription, it turns into a paid subscription when it ends unless you cancel at least 24 hours before then.
• Refunds are handled by Apple under its policies. You can request one at reportaproblem.apple.com.

5. Fair use

Pro includes up to 1,000 minutes a month under fair use. Bak Bak is for personal use by one person. If we see abuse, such as automated or bulk use, shared accounts, reselling, or use that harms the service for others, we may limit, slow down or suspend the account involved. Where we can, we will tell you first.

6. Acceptable use

You agree not to use Bak Bak to:

• record anyone illegally. You are responsible for getting the consent of the people you record, such as in calls, meetings or conversations, whenever your local law requires it;
• break any law or anyone else’s rights, including privacy and intellectual property rights;
• harass, threaten or harm anyone;
• create or spread unlawful content; or
• attack, overload, probe or disrupt our server or the services we use.

7. Your content

What you say, type, record and create in Bak Bak is yours. Most of it stays on your iPhone. When you use speech to text or AI features, you let us and our providers process the audio or text only to give you the result, as described in our Privacy Policy. You are responsible for your content and for keeping your own backups.

8. AI output may be wrong

Transcriptions, summaries, to-dos, reminders, diary pages, answers and rewrites are produced automatically, by AI, and may be inaccurate, incomplete or out of context. Check them before you rely on them or send them to anyone, especially for medical, legal, financial or safety matters. Don’t rely on Bak Bak alone for reminders that really matter.

9. Apple’s Standard EULA

Your use of Bak Bak is also governed by Apple’s Licensed Application End User License Agreement (Standard EULA). These Terms add to it. If the two conflict on the licence to use the app, the Standard EULA applies. Apple is not responsible for Bak Bak or its content, and has no obligation to provide support for it.

10. Other services

Bak Bak relies on services from Apple, Clerk, Microsoft Azure, Sarvam AI and Anthropic. Their availability is not fully in our control, and their own terms may apply to you, for example Apple’s terms for purchases.

11. Changes to Bak Bak, and ending use

We may add, change or remove features, or stop offering Bak Bak. You can stop using Bak Bak at any time and delete your account in the app (Me › Delete account). We may suspend or end your access if you seriously or repeatedly break these Terms, or if the law requires it. Sections 7 to 15 continue to apply after your use ends.

12. No warranty

To the extent the law allows, Bak Bak is provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We don’t promise that Bak Bak will always be available, error-free or secure, or that any output will be correct.

13. Limitation of liability

To the extent the law allows, Curovana and its directors, employees and suppliers are not liable for any indirect, incidental, special, consequential or punitive damages, or for loss of data, profits, revenue or goodwill, arising from your use of, or inability to use, Bak Bak.

Our total liability for all claims relating to Bak Bak is limited to the amount you paid for Bak Bak in the 12 months before the claim arose, or ₹1,000 if that is more.

Nothing in these Terms limits liability that cannot be limited by law, or your rights as a consumer under the law of the place where you live.

14. Responsibility for misuse

To the extent the law allows, you agree to cover Curovana’s reasonable losses and costs from claims by others caused by your breach of these Terms or your unlawful use of Bak Bak, including recording people without the consent the law requires.

15. Governing law and disputes

These Terms are governed by the laws of India. The courts at Gurugram, Haryana, India have exclusive jurisdiction over any dispute relating to these Terms or Bak Bak, without affecting any mandatory consumer protection rights you have where you live. Before going to court, please email us so we can try to resolve the issue.

16. Changes to these Terms

We may update these Terms. We will post the new version here with a new effective date and, for significant changes, let you know in the app. If you keep using Bak Bak after the changes take effect, you accept the new Terms.

17. General

If any part of these Terms can’t be enforced, the rest still applies. If we don’t enforce a right straight away, we haven’t given it up. You may not transfer these Terms to anyone else; we may transfer them as part of a merger, acquisition or sale of assets. These Terms, the Privacy Policy and Apple’s Standard EULA are the whole agreement between you and us about Bak Bak.

18. Contact